FreshContact Privacy Statement
FreshContact Privacy Statement

Introduction
FreshContact uses information collected from registered customers and visitors to this website to improve the services we offer to you and to improve your online experience. We take your privacy very seriously. This privacy policy sets out details of the personal information we collect about you and the ways in which we may use that information.

When do we collect personal information?
We collect personal information from you when you register to become a FreshContact customer and when you enter any promotions or competitions on this website. You may also be asked whether you would like to participate in surveys about this website to help us improve our service. Whether you participate in these surveys or not will be up to you.

What may your personal information be used for?
If you are a FreshContact customer, we may use the personal information to:

If you are a FreshContact customer or you provide us with personal information in the context of a promotion or competition, we may use your personal information to:

If you choose to receive information about products and services of other companies, we may sometimes disclose your personal information to those companies. We will only do so where those companies have assured us that they will not use your personal information for any purpose other than to provide this information to you.

If you decide that you no longer want to receive information from a particular company, you should contact that company directly.

You should be aware that if you subsequently give any personal information to another company, the uses to which that information may be put will be determined by that company's privacy policy. Our policy will no longer apply.

If you are a FreshContact customer, you may at any time change your mind about receiving information from FA or other companies. If you initially choose to receive such information, and subsequently decide that you no longer wish to receive information about either our products and services or those of other companies, you can notify us online by clicking on "My Account", then under the sub-heading "Account details", selecting "Change personal details".

For your information, we process information about your use of our services (such as the amount of time you spend on-line). We mainly use this information to manage our network and for billing. However, we may also use this information for marketing FAs services which we believe may particularly interest you.

We do not disclose this information to anyone other than to our agents who process the information on our behalf. We need your consent to give you all the benefits that this processing provides and will assume we have it, unless you tell us.

Use of Cookies
A "cookie" is a piece of information, like a tag, which some websites create on your PC. Our cookies allocate each user of this website with a random number.

This procedure does not entail the collection of any personal information. Our cookies will not be used to analyse your visits to other websites or track any internet searches you may undertake whilst on this website.

We use cookies on this website to provide you with the best possible online experience. The cookie is allocated to your PC and allows us to identify which type of FreshContact product you are using. We can then provide you with the appropriate details of your choosen product such as the relevant helpdesk details. This cookie also makes movement around the website faster. These cookies can be manually deleted from your PC after each session.

Agents of FreshContact, which assist in the serving, and targeting of advertisements, promotions and other marketing messages may also use cookies to collect non-personal data.

What if I don't want to accept cookies?
Your browser lets you choose whether to accept, not to accept or to be warned before accepting cookies. These settings can be found in the advanced preferences:

Updating and amending your personal information
As a FreshContact customer, you have control over the accuracy of your personal information. If, at any time, you wish to verify, update or amend the personal information you have provided, you can do so online.

Third party sites
Our privacy policy does not apply to third party sites that you may access from this website. We recommend you familiarise yourself with the applicable privacy policy before entering any personal information on a third party site.

Security
We have implemented security measures to ensure that your personal information is protected. Your password is stored in an encrypted format. Information you provide to us on registration (including credit card details) is protected using encryption whenever it is transmitted over the internet.

In addition, we use a firewall to prevent third parties from accessing your personal information and other physical measures to prevent FreshContact customers from accessing the personal information of other FreshContact customers.

Changes to Privacy Policy
We recognise the importance of privacy to our customers and visitors and intend to remain at the forefront of industry developments in this area. We will keep this policy under review and any changes made from time to time will be posted on this website.

Consent
By disclosing your personal information to us or, if you have already registered, by continuing as a FreshContact customer, you give your consent to the collection, storage, processing and use of your personal information by us as described in this privacy policy.